[Resolved]  Idea Cellular — allotted my idea no to another customer

I am a idea customer last 4 years and idea company alloted my phone number to a different user on idea network. My phone number was linked with my bank account, aadhar, pan and i have been left handicapped without my number. I am student and i have submitted my number in examination forms. I have my whatsapp account on that number since 4 years. I have been left handicapped without my phone number as people related to me cannot reach me and even colleges, institutes, bank, cannot reach me or contact me. I want my phone number back as idea has no right to allot my phone number to a different user if the company has shut down. Please look into it
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Mar 8, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. As per our record, the mentioned number has been inactive and the reason for the same is that you haven't availed the first recharge offer. Also, we express our inability to provide you the same number.

Regards,
Lavina
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