[Resolved]  Idea Cellular — amazon promo offers 120gb data for 10 months

Address:

Hyderabad, Andhra Pradesh, 500024

I have recently purchased an smartphone from amazon.in and they promoting an offer of idea data pack for postpaid and prepaid users, offer like 120gb data for 10months and they provided the link where offers can avail and submit the handset details and mobile number then offers appears and i submitted. I activated that offer on 29 oct 2017 but till now nothing has been done, and when i'm trying to reach that customer service via phone or email.. They still don't no what idea company having or giving offers to the company and no knowledge about anything. I written mails to appellate. [protected]@idea. Adityabirla.com but nothing happen yet i wrote mails from 30 oct 2017 onwards but nothing is come up with solution's, one day appellate concern person call me and she also nothing much known that offers and said we will get in touch and solve this issue at earliest and also said its a very huge offer so we have to look into this.. Such a ridiculous response from a responsible person of idea. If this is not going to happen within a day or two i'll complaint to the police. For cheating a customers..