[Resolved]  Idea Cellular — amount deducted but not recharged of rs.45/-

I tried recharge my idea sim for rupees 45 throgh sbi anywhere online personal banking app.45 rupees deducted from sbi account through net banking but my phone has not been recharged. Details of the transaction are transaction number: uh57633233 and ref:[protected]. The screenshot containing the information regarding the transaction has been attached.
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Nov 30, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, your Recharge complaint is in progress under ref. no[protected] and you shall hear on the same till 06/11/2018.

Regards,
Shraddha
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