Idea Cellular — Amount deducted but recharge not yet received

Address:600096
Website:www.paytm.com

I recharged rc38 plan on march 7, 2016 via paytm online recharge. Till now i didnt received my recharge amount. I contacted with paytm online recharge portal, they said the recharge status is success and they sent me a mail which includes the reference number regarding my recharge. Please take action and refund my money soon.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 22nd March 2016, we wish to inform you that the matter is being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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