[Resolved]  Idea Cellular — Amount deductions from main balance

Address:

Kurnool, Andhra Pradesh, 518001

I am a old costumer of idea.
i had a 3g idea sim, but due to calls from idea office to convert from 3g to 4g i had upgrated my sim card from 3g to 4g..
after converting i was using internet in 4g mode because i had 4g balance approx 1gb in my account..
but they are deducting the amount from my main balance insted of internet balance..
they have deducted about 150 rupees from my main balance un necessarily.
and also the worst responce from the costumer care.. they kept my call on hold for checking the details for about 8-10 minutes and after that disconnected the call..
totally worst experiance..
i request you to please take a action towards them.
and refund my amount..
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