[Resolved] Idea Cellular — authorized service centre delayed frc for more than 30 hrs | |||
I purchased an idea sim from idea store. At engineering collage chauraha lucknow at nearly 12o'clock. When i bought the sim they said that you can use the sim in 15minutes then i went at 6.30 regarding the rechrge he said he will do in just 2minute then again i went at 7.30 then they said sir no balance i will do it in just few minutes. And after that i asked for number he provided one but till today after more than 30hrs the rechrge is not done. And when i called that number no one cared to pick it up. And when i called to coustomer care they said we can't do anything. Such a shame to idea cellular network. Was this information helpful? | |||
Jun 14, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 14, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist, along with the complete Idea store address where you've visited for your concern and the store executive name & number for further assistance. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per our communication, we've asked you to contact us on 18002092265 for Idea money related service or complaints if any.
Regards,
Lavina