[Resolved] Idea Cellular — Automatic download of mydala service
S
sanjay mankoskar
from Yamunanagar, Haryana
Address:
Nashik, Maharashtra, 422003
Website:
mydala
Sir,
From my main balance rs. 29/- has been deducted stating i have downloaded online purchase app. Mydala something which i don't know & which i have not done. Your customer care executive mr. Ishaq khan was very rude & simply terminated my call. I'm totally takenaback & disappointed by your service. Please lodge my complaint. I don't want that mydala app service & refund my money back & tell ur customer care personal to be more courteous.
Was this information helpful?
No (0)
Yes (0)
May 2, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Idea Cellular Customer Care's response Hi Sanjay,
We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Regards,
Abhi
Verified Support
Mar 29, 2017
Idea Cellular Customer Care's response Hi Sanjay,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment