[Resolved] Idea Cellular — automatic vas deduction by idea

[Resolved] Idea Cellular — automatic vas deduction by idea

P Prathamesh Patki from Mumbai, Maharashtra

Hi, Yesterday twice and amount of Rs.35 each has been deducted from my balance by automatic activation of some VAS. The deduction was from some Mantra and Gamezone VAS. I am not interested in activating any VAS on my phone so please disable this facility for me. Also I am requesting for a refund on Rs. 70/- that was deducted. My idea cell number is [protected]. Regards, Prathamesh Patki Was this information helpful? No (0) Yes (0)
Sep 11, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for trouble caused to you. Request you to dial 155223 from your Idea number to deactivate the VAS. For further assistance on your query, request you to call on 12345 or 198 from your Idea number. Regards, Neha L
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