[Resolved] Idea Cellular — bad behaviour of customer care agents

Gokul P S

from Perumbavoor, Kerala

Address:

Thiruvananthapuram, Kerala

Respected team,
While contacting to ustomer care the agent was using abusive words against me and supervisor desk had a very very bad approach on me.Please do kindfull and didnot provide me with total resolution.I was handling them politely. But both senior and front desk was making me fun and sarcastic way of talking in the respective call.Very bad experience

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Mar 28, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to elaborate your concern and share us the complete Idea store address along with the customer care executive name to assist you further.

Regards,
Lavina