[Resolved]  Idea Cellular — balance cutting without data enabled

Address:Vadodara, Gujarat, 390016

Hi,

Myself rupal and am idea customer since more than 9 years.

I have my talktime recharge last time but not any data plan activated. As well as i never enable it by mistake even still i notice that idea charge me 0.04 rs. 5-10 times in day with message like last usage 0.00 mb and 0.04 rs. Charge cut.

So amazing idea service which charge customer without using their service.

I want idea to take step on it and stop to cutting my balance for no reason else i will start take strict steps.

My mobile number is [protected].
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Oct 16, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by kripalp
As asked on telephonic connversation My Aadhar number is[protected].

STOP CUT MY BALANCE, just recently its cutting again. I am fade up with service.
Oct 16, 2017
Updated by kripalp
STOP CUT MY BALANCE, just recently its cutting again. I am fade up with service.

I HAVE JUST STOPPED USING CART BECAUSE OF IRRITATING FROM THIS MONEY CUTTING CONSTANTLY. MOROVER THAT THERES NO STEPS TAKEN FORM IDEA FOR THEIR OLD EXISTING CUSTOMERS
Verified Support
Oct 20, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.
Complaint comments 

Comments

I recharge 398 offer unlimited calling daily 1gb data 4G but My phone show only 3g

Idea Cellular Customer Care's response, Oct 20, 2017
Verified Support
Dear Customer,

Apologies for the inconvenience. Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.

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