[Resolved] Idea Cellular — balance dedicated

Yarraharikrishna@gmail

from Eluru, Andhra Pradesh

Address:	521230
Website:	[email protected]

My name is Harikrishna my mobile deducted to 3 rupes to call the customer service and talk to mamatha resolve the not prople and couldn't inform call transfer to supervisor and not satisfied to answer and imdetily to dismiss the job and supervisor also same way please take that action to two people

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Sep 13, 2018

Complaint marked as Resolved

Verified Support

Aug 10, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you that you've been charged for WAP service for the given number. Hence, we request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. For further assistance, kindly contact us on 12345 or 198.

Refer to the below given steps to deactivate the Flash SMS:-
- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate

Regards,
Neha