[Resolved]  Idea Cellular — BALANCE DEDUCTION TWICE VTHOUT ANY USING SERVICES BY DEFAULT

Address:Durg, Chhattisgarh

DEAR... IDEA NETWORK... MY MOB. NO. IS [protected]... AGAIN I'M WRITING THIS COMPLAINT AGAINST U PEOPLE DEDUCTED BALANCE TWICE ... RS. 3 DEDUCTED TWICE...FIRST OF ALL U DEDUCTED BALANCE ON 22 APRIL... N SAME ON 22ND MAY... EXACTLY CONCIDENCE OF SAME DATE VTH 1 MONTH... U FREEKING FRAUD ... MY BALANCE ON 21ST APRIL IS OF RS. 49...NOW AGAIN ON 22ND MAY U DEDUCTED BALANCE NOW IT SHOWING RS 46... HOW U PEOPLE DEDUCTED IF I'M NOT USE ANY SERVICES..NOR I ACTIVATE ANY VAS.. .NOW THIS TIME I'M NOT GONNNA BE CALM... KINDLY CHECK WHOLE MONTH DATA IF I CALL SUMONE OR I SEND SMS... THIS NO. IS GIFTED FROM IDEA N U PEOPLE VTHOUT ANY REASON DEDUCTED BALANCE... VTHOUT USING ANY SERVICES...THOUGH THE AMOUNT IS NOT VERY MUCH... BUT I[censored] DEDUCTED BALANCE FROM CUSTOMER POINT THAN WE PEOPLE SHOULD NOT NEGLECT IF AMOINT IS SMAALL OR BIG... JUST REFUND MY AMOUNTT... I SENDED MAILS TO APPELLETE BUT NO REPLY FRM UR SIDE... REALLY SHAME...TOTALLY MISFRAUD FROM CUSTOMERS .. !!!
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
NOW THIS IS REALLY DISGUSTING... REALLY A FRAUD SERVICES...TILL TIME NO ACTIONS HAS BEEN TAKEN ...IN THIS FORUM YOU JUST PROVING THAT HOW MUCH U REALLY TAKE FEEDBACK/COMPLAINTS SERIOULY BUT SORRY TO TELL YOU... YOU NOT PROVIDING WHAT CUSTOMER WANTS ...

!!! WHAT TYPE OF EXCUSES UR CUSTOMER CARE GIVES... WHEN IN TIME OF REFUND...TO ME...AND U PEOPLE THOUGHT THAT IF I DONOT USE SERVICES U PRESURICE US THT I USED SERVICE..SO THAT U DONOT WANT TO GIVE REFUND TO CUSTOMERS... THATS REALLY CHEAP. ...!!

WAVIER THE AMOUNT TO ME... IMMEDIATELY...!!! OR IN CASE I[censored] DONOT REFUND MONEY... I WILL TAKE STEP ALREADY TO COMPLAINT IN NATIONAL CONSUMER FORUM AND ALSO IN CNBC AWAAZ...IN PARADHAR SHOW THAT U DEDUCT BALANCE VTHOUT INFORMATION...WITHOUT USING SERVICES...NOT GIVE ANY REFUND/WAVIER...TO CUSTOMER. ...

--- I GIVE COMPLAINT NO. AND ALSO DATE...MENTION WHEN BALANCE IS DEDUCTED TWICE.. N WHAT EXECUTIVE TALK TO ME... JUST DO PROCESS IMEDIATELY OF WAVIER THE AMOUNT TO ME OR BE PREPARED TO GO THROUGH PROCEDURE OF NATIONAL CONSUMER COURT ANS IN CNBC PARADHAAR...WHICH PROVES THAT HOW MUCH U DO FRAUD DROM CUSTOMERS...
HOW U PEOPLE CLOSED MY COMPLAINT WITHOUT NOTIFYING ME... ASLO NOT REFUND MY AMOUNT...

STRICTLY BE WARNING TO IDEA CELLULAR...REALLY A FRAUD SERVICES...TILL TIME NO ACTIONS HAS BEEN TAKEN ...IN THIS FORUM YOU JUST PROVING THAT HOW MUCH U REALLY TAKE FEEDBACK/COMPLAINTS SERIOULY BUT SORRY TO TELL YOU... IDEA NOT PROVIDING WHAT CUSTOMER WANTS ... !!!

WHAT TYPE OF EXCUSES UR CUSTOMER CARE GIVES... WHEN IN TIME OF REFUND...TO ME...AND U PEOPLE THOUGHT THAT IF I DONOT USE SERVICES U PRESURICE US THT I USED SERVICE..SO THAT U DONOT WANT TO GIVE REFUND TO CUSTOMERS... THATS REALLY CHEAP. ...!!

WAVIER THE AMOUNT TO ME... IMMEDIATELY...!!! OR IN CASE I[censored] DONOT REFUND MONEY... I WILL TAKE STEP ALREADY TO COMPLAINT IN NATIONAL CONSUMER FORUM AND ALSO IN CNBC AWAAZ...IN PARADHAR SHOW THAT U DEDUCT BALANCE VTHOUT INFORMATION ...WITHOUT USING SERVICES...NOT GIVE ANY REFUND/WAVIER...TO CUSTOMER. ..

I GIVE COMPLAINT NO. AND ALSO DATE...MENTION WHEN BALANCE IS DEDUCTED TWICE.. N WHAT EXECUTIVE TALK TO ME... JUST DO PROCESS IMEDIATELY OF WAVIER THE AMOUNT TO ME OR BE PREPARED TO GO THROUGH PROCEDURE OF NATIONAL CONSUMER COURT ANS IN CNBC PARADHAAR...WHICH PROVES THAT HOW MUCH U DO FRAUD DROM CUSTOMERS...
Dear Customer,

Your complaint for wrong deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the VAS usage done from your side. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
OO REALLY...!!! HOW COULD U PEOPLE DEDUCTED MONEY OF CUSTOMERS BY SAYING CUSTOMER USED SERVICES. ... I DONOT WANT TO HEAR ANY EXECUS...I WANT MY MONEY REFUND IN ANY WAY...
BE PREPARED FOR THIS OR FIR TAKEN AGAINST UR NETWORK... I TELL U EVERY THING THAT THIS IS COINCIDENCE OF DUDUCTION FIRST ON 23 AORIL THEN ON 23 MAY... JUST ONE MONTH... NOT USED ANY VAS SERVICES. ..THEN ALSO U PEOPLE DUDUCTED MONEY TWICE...THIS IS LIMIT NOW...

REFUND MY MONEY ASAP VTHOUT ANY TROUBLANCE OR U PEOPLE BE PREPAID FOR FACING ISSUES OF NATIONAL CONSUMER FORUM NOTICE...

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