[Resolved] Idea Cellular — balance gayab

VASUDEV VADAPALLY

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500074

Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 26
Your balance is rs. 0.38

I got this message at 23:58

What is it and why is it. How when everyone is sleeping. I searched all my phone, no animation found.

There are so many similar complaints all over the net, and i and many feel it's fraud

Vasudev
[protected]

+1 photos

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Apr 14, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the trouble caused. As per our records, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.

Regards,
Neha