Comments
n beginning i get only Rs.225/- but from since six months verry high amount of bill is comming please cancel the post paid because every month I am getting the bill amount Rs.320 to 425/- It is verry difficult to pay every month. I went to the nearest idea shop of 3 or 4 times they made careless. please deactivation of post paid. and change from post paid to prepaid of the same SIM. Thank you
Reply
Hello sir, my name is rajdeep singh my no is [protected](corporate no.), we facing this problem from 2 months, we cant connect single call in evening, kindly solve our problem either we switch in other network
I am Mr Pritam Rajput using IDEA prepaid number [protected] (Pune, MH circle) Wanted to inform you that your Idea cellular Company has activated "Big Fat Store" VAS service on my mobile without any activation request from my side, dated on 29/Nov/2017, 8:15 PM IST. The amount of Rs 25.00 is charged from my prepaid account balance.
Idea Cellular Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer,
Apologies for the inconvenience caused. As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.
Regards,
Hitesh
Apologies for the inconvenience caused. As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.
Regards,
Hitesh
Sir i am not read mms please help me to read those mms which was send me to my relatives.idecellular are not working.i would like if you take such action against this because this is like a fraud.my account not log in while all process done .thankyou
Idea Cellular Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer,
Please share your Idea contact number, for which problem persist and alternative. We shall get back to you at the earliest.
Regards,
Hitesh
Please share your Idea contact number, for which problem persist and alternative. We shall get back to you at the earliest.
Regards,
Hitesh
No signals at all. This has happened in the last 6days. Works in office which is 3 kms away
Idea Cellular Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer,
Apologies for the inconvenience caused.Please share your Idea contact number, for which problem persist and alternative. We shall get back to you at the earliest.
Regards,
Hitesh
Apologies for the inconvenience caused.Please share your Idea contact number, for which problem persist and alternative. We shall get back to you at the earliest.
Regards,
Hitesh
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