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Idea Cellular

[Resolved]  Idea Cellular — Bill descripency many times, Threatnening and harassing for non payment of the same

Address:Pune, Maharashtra

Hello Team, I received a call from [protected] near 4.45 pm 19/11/14, to pay my bill and used threatening language. I have all the email sent for bill discrepancies on my number [protected], but no reply as there were additional charges. I have been using this number for 5 - 6 years and why would I not want to pay bill. Please correct my Sept bill and my loss over the disconnection then i will pay the rest. I have all the email records and bill payment till date. But they activated a new service and over charged me in month of Sept 14'. When i requested to remove that their customer call was rude and later i receive a threatening call to pay the bill. 'paise bharo nahi toh apke sath thik nahi hoga' I have submitted my last email to remove my charges in Sept bill except for rent and taxes i will pay the rest.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We apologize for the inconvenience caused to you. We have noted your concern. We will get in touch with you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
ok, my alternative contact is [protected]
Reply
Today the new bill was again generated, after my account was barred on 5th Nov they added additional amout on theis of Rs 4285.20 and my outstanding was near 3200.00

IO called the customer care and they do not take request to stop account from other number.

My numbers were barred and how do i make call from same number?

I have made my payment, i need proceed to file a consumer court complaint for harassment and over charging me. I have all confirmation in email.
Reply
Dear Customer,

We wish to inform you that your complaint for payment has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that your complaint for payment has been resolved . For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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