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Idea Cellular

[Resolved]  Idea Cellular — BILL DISCRIPENCY

Address:Kamrup Metropolitan, Assam

after getting confirmation from your customer care that i have received a offer of 110 MB free for 10 days and after 10 days your net pack will expired and no additional charges given to you and i started browsing internet but within 5 days i got sms for making bill payment for 712.00 rs. im shocked and ask your executives to immediate disposal of this excess bill amount issue..but nobody helped me.out. now im not using your sim and want resolution of this dispute. pls help me and make sure you that i will pay the rest amount of bill but except internet browsing charges. my number is [protected]..Digambar Pathak
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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