[Resolved] Idea Cellular — Bill dispute idea postpaid

Tomamna

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201010

Dear sir
Idea company is most respected cellular operator in India .But the unprofessional attitude of some executives changed my perception toward idea . I am idea postpaid customer since 2 years and using their service . some data related issue happened last month and they disconnected service of my number even without intimating . I was even ready to pay the major portion of disputed bill but ironly they disconnected my number before I pay . Now they thinks I will pay the amount .
By my this mail I want to tell Aditya Birla shahab to improve your customer grievances mechanism and I will be happy if you start my services without term and conditions .

Regard
[protected]

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Aug 26, 2016

Complaint marked as Resolved

Good

Idea Cellular customer support has been notified about the posted complaint.

Aug 24, 2016

Updated by Tomamna My new no [protected]

Verified Support

Aug 24, 2016

Idea Cellular Customer Care's response Hi,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Yogesh

Verified Support

Aug 26, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 26th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh