[Resolved] Idea Cellular — bill paid, still receiving message for non payment and legal action | |||
I have taken idea postpaid corporate connection, 1 year back, and closed the connection 6 months back, with all payment done. However, i am continuously receiving messages for non payment of 522 rs and pay at the earliest to avoid legal action. I have contacted idea customer care, and the number mentioned in the message (Of advocate). However, nobody gives a clear picture of the same. The advocate whose number given, do not even bother to speak or sometimes just cut the phone. I have paid all amount while closing the connection, and i am not liable to pay anything. However, i do not have receipt of the bill paid. I never thought this would come, else i would have kept the bill payment copy. However, idea would definitely have a record of the same, still they are causing pain to their customers. I am now worried what to do. Was this information helpful? | |||
Nov 28, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 28, 2017 Idea Cellular Customer Care's response Dear Customer, We would like to inform you that, there is a last outstanding reflecting on your account. We request you to clear the same. Regards, Lakshmi. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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