[Resolved] Idea Cellular — bill payment of net connection

Suni9

from Kanniyakumari, Tamil Nadu

Address:	Bangalore, Karnataka, 560091
Website:	Www.ideacellular.com

Executive at customer care are unprofessional and unaware about the outlets location and keep disturbing every now and then. I m really unhappy about the service and i m asking the location or the landmark to pay the bill and close the connection as i m not supposed to do it online. And not even the manager from the bangalore is able to give me guidelines. Its so sick that people behave like uncivilised category. I want an immediate solution for this or will give police complaint as the executive keep calling at night time also

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Oct 25, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret that you have to face this. You can pay your bill from this link http://www.ideacellular.com/ To know about our store locations, please click the following url http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=karnataka

Regards,
Lakshmi.