[Resolved]  Idea Cellular — bill payment of terminated number

Address:411047

Hello,
It is to inform you that i have received message about payment due.
I paid my all remaining bills in oct and requested in kharadi branch pune to terminate my number xxxxxx as i am not using that. They ensured me that it will be terminated and i will not get any bill. They did not terminated it and i got messages to pay 1022 rs. I contacted the kharadi branch again and they told me that they forget to raise the termination request and they raised it. For the remaining payment they ensured me that they will contact customer care for that. After that i got the legal notice on 9th march regarding bill payment and in this notice i was told to appear in shivaji nagar court pune on 22th april. I contacted the number provided in the message also idea customer care but no one giving me the proper answer.
1000 bugs is not a big amount for me but why should i pay for careless attitude and unprofessional behavior of their branch office. No one is ready to take the complain. #ideacares
I was owning two idea number and using corporate connections provided by tcs. I will inform tcs hr not to entertain idea connections for tcs employees. I will circulate this message to my network of friends to discontinue or not to use idea.
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May 25, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Apr 17, 2018
Updated by Vipul Bais
Hello,
It is to inform you that I have received message about payment due .
I paid my all remaining bills in Oct and requested in Kharadi Branch Pune to terminate my number [protected] as I am not using that .They ensured me that it will be terminated and I will not get any bill. They did not terminated it and I got messages to pay 1022 RS. I contacted the Kharadi Branch again and they told me that they forget to raise the termination request and they raised it.For the remaining payment they ensured me that they will contact customer care for that . After that I got the legal notice on 9th March regarding bill payment and in this notice I was told to appear in shivaji nagar court Pune on 22th April. I contacted the number provided in the message also idea customer care but no one giving me the proper answer.
1000 bugs is not a big amount for me but why should I pay for careless attitude and unprofessional behavior of their Branch office.No one is ready to take the complain. #ideacares
I was owning two Idea number and using corporate connections provided by TCS . I will inform TCS HR not to entertain Idea connections for TCS employees. I will circulate this message to my network of friends to discontinue or not to use Idea.
Verified Support
Apr 18, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue as we're unable to fetch the details for the mentioned number along with the name & number of the customer care executive with whom you had communicated for the same to assist you further.

Regards,
Lavina
Complaint comments 

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My mobile is lost with my mistake
Idea Cellular Customer Care's response, Apr 18, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

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