Idea Cellular — Billing Dispute for postpaid | |||
I am having Idea Postpaid number since 2003 and the number is [protected] and i have an addon number also. Last month i got a call from company about my bill. That person told me if i m having some profitable bill plan. He told me about a plan with which i can use 2 mobile with one plan charge, plan was CUG Granual. Now i m billed for my both number separately. When the person called i have conformed for 4 to 5 times about the plan. The number from which i was called is [protected]. I have done complain in company but there is no solution. I am having a call recording of that call in which there is completely clear that the person told that i can have single plan for both of my number. I can send a copy of that recording i[censored] want. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 29th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 29th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Wow, Idea has addressed the concern alreadt... Quite impressive.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the trouble with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular