[Resolved]  Idea Cellular — billing related issue

Idea cellular networ:

I have got some issue related to extra amount in my billing, so after having discussion with customer care, they have promised to give waiver but it didnt happened and next month again it got added in the bill. I requested the customer care to hold my account as i have confusion and doubt over the charges so but the number got disconnected but billing amount is still increment every month.
Now they started calling my friends and family that i have not paid the bill, they even came to my office for the same.
Please help me with these nonsense.
Ph: [protected]
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Oct 26, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you, waiver is already provided. As checked your number temporarily disconnected due to non payment request you to clear the due.

Regards,
Lakshmi.
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