[Resolved] Idea Cellular — Black Marketing of idea SIM | |||
I purchased idea SIM (Mobile No. [protected]) on 30/12/2014 from OM Zerox & Stationary situated on Para Bazar Road near Jubilee Bagh Chowk (Jawahar Road), Rajkot, Gujrat. The shop keeper charged INR 130/- for the SIM alone. The SIM was activated on 1st Jan. 2015 and I got only INR 48/- talk time. I approached the shopkeeper to clarify why he charged me such a huge amount for the SIM, which as per idea website costs just INR 5/-? He answered that there is no fixed price for the SIM and he charges anywhere between INR 100 - INR 200 and if I wanted for less, I should go to the idea gallery. I am here on an official assignment for few months from Mumbai and was aghast to know that even the SIM was being black marketed in Gujarat. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Customer,
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
I am still waiting...
Dear Customer,
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
I'm available on my idea number during all day. Which time did you try to reach me?
It is very unfortunate to note that 15 days have passed and the issue has not yet been resolved by Idea Cellular :(
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular