[Resolved] Idea Cellular — Blackmailing

Uncle foods

from Patna, Bihar

Address:

Ludhiana, Punjab, 141010

With idea there are 6 no.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected].
From last many years.
Before sometime i bought a new no. [protected] or [protected] (Any one)
For my staff.
After sometime i want to stop its services and paid my dues.
With the mistake of the staff of your showroom. Again after one month i paid more rent and dues just to cooperate with idea.
Now again after lot of months i got a call today and come to know there are more to pay from my side. And staff is saying that if you not pay the money your alternate no. Will be barred. This is blackmailing.
Tell me have i made a mistake of buying new no. From idea.
Please solve this issue otherwise i will port all my no. From idea to another compny.

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the unpleasant experience. We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 26, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 26th June 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 02, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular.