[Resolved]  Idea Cellular — blocked my service without notifying me

Respected sir/ madam...

I am using the idea sim card since last 12yeras (Prepaid)
Today my sim card was blocked without any prior intimation or notification.

I called to the customer care.
Some fools r sitting in customer care & not able to answer my questions & they r telling the useless reasons.
Below r the reasons fr blocking,
Deactivation reason 1: i have to update my local address etc.
I already submitted my aadhar card bfore 4months.

Deactivation reason 2: sending promotional message.

Ok i did mistake by sending promotional message... Sorry.. But without notifying me about the my mistake, who gave the right to deactivate or block?

The above reasons the customer care person told me which is in irritating manner. & stating that they notified me...

I did not got any notified message or email, regarding the mistake i did...

Respected sir/ madam, plz have a look on this issue & take severe action on idea service provider, not to make such kind of mistakes on other customers.

I'm a marketing person, working for a reputed company, i'm bound to my customer service. I might lost my valuable clients calls. Who will give my loss?
Do idea network will give my loss?

Please do the needful.

With regards
Ravindra