[Resolved] Idea Cellular — blue lima & midnight service activated without my request on my cell. mobile number:[protected]

sachin75

from Durg, Chhattisgarh

Address:	Sindhudurg, Maharashtra, 416606
Website:	www.ideacellular.com

I have received a message from idea cellular network that i am charged rs 35 for my request of activating service of blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber is charged for a vas without his concern. I think if the company charges rs 35 from all the customer base they get at least rs 50 million in a single strike. Idea cellular service should be punished for this type of frodulant activity. N180ot only that i want refund of this. Also midnight movies pack are same charge rs 180/-

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Nov 21, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our recent telecon, your concern has been initiated by us under ref. no.C[protected] & you shall hear on 14/Oct/2017 04:17:03 PM.

Regards,
Richard.