[Resolved] Idea Cellular — bluelima deducted 35 rs automatically
P
Pradeepta Dinda
from Pune, Maharashtra
Address:
411028
Bluelima service is activated without my knowledge and an amount of rs35 is deducted from my balance. Please de-activate this service and refund that amount to my main balance. This is very unfortunate that something like this is happening ever now and then and amount is deducted illegally from the customer. I also spoke to customer care and the person was trying to blame it on me that i activated myself and that i also did a confirmation sms for this. This is unbelievable that how public's money is deducted and them blamed on
Mob:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 18, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Idea Cellular Customer Care's response Hi!Your concern regarding the VAS is initiated under[protected] ref number.Be rest assured an update shall be shared as on 18/08/2017 08:00:00 PM.Please mail us at [protected]@idea.adityabirla.com for assistance. You may contact 198/12345 for further services and complaints if any.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment