[Resolved] Idea Cellular — bluelima services

aniketpa25

from Pune, Maharashtra

Address:

411058

Bluelima service is activated without my knowledge and an amount of Rs35 is deducted from my balance. Please de-activate this service and refund that amount to my main balance. This has also occurred in the past but no one from the customer care team is bothered about it. Please look into this matter on urgent priority . This is very unfortunate that something like this is happening ever now and then and amount is deducted illegally from the customer.

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Sep 15, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2017

Idea Cellular Customer Care's response Hi Ankit,

Please provide us your contact number, shortly we will assist you.

Regards,
Simranjeet Arora.

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Comments

Anand Sapkal

from Mumbai, Maharashtra

The bluelima service got activated without my permission. I dont know what it is but it is deducting money from its users and I also cannot deactivate it myself through the app or by any means.So Please deactivate it.My phone no. is [protected]

Abdul Rehman chhawniwala

from Shahpur, Gujarat

My home at border of Mumbai cercle
my working place at vasai both site not proper 4g coverage
both 2, 4g speed 0-260 kbps
I recharg L/S unlimit + daily 1gb and 39/- for romming but you charg me
unwanted messages . data related poup . voice message before connecing line.
on 12345 complained, call disconnected on first attempt.

Bhavin2103

from Ahmedabad, Gujarat

Hello sir
Idea vadone muje bataye bina mera number barring kar diya
Number [protected]