[Resolved] Idea Cellular — bogus offer activation

[Resolved] Idea Cellular — bogus offer activation

R Ruben Sharma from Phirangipuram, Andhra Pradesh

Yesterday 07/05/2018 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no. [protected] has been successfully processed through Communication Id C[protected]; I had not authorized such a service activation. Kindly register my complain against Idea as I have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with Idea Was this information helpful? No (0) Yes (0)
Jun 9, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 09, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would like to inform you, that the offer activated is the discount you have received for 6 months towards the current Nirvana plan activated for the mentioned number. Also, the discount will be reflecting in your bill that will be generated and the discount that you've received is included with your bill plan rental. For further assistance, kindly reach us on 12345 or 198. Regards, Lavina
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