[Resolved]  Idea Cellular — broadband disconnected

Address:Pune, Maharashtra

I have received an email from idea to attend lok adaalat pune for settlement of account of rs. 516. I had disconnected my account three days before the month end for which i had paid full amount. I don't understand how i am liable to pay the amount. Please guide on what i can do. This is highly unprofessional. I don't think i am liable to pay this amount. Can anyone also tell me if there is a clause in idea's agreement to pay 1 month extra bill before terminating the connection? I had even confirmed with their executive that i am getting reminders to pay the amount and they said you can ignore it.
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Mar 15, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue as we're unable to fetch the details for the mentioned number.

Regards,
Lavina
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