[Resolved]  Idea Cellular — Brodcast flash message problem

Address:Howrah, West Bengal

I have called 2 times idea care for deactivate "flash message" in my no[protected], they just sayed it would be off 48 hour. but they did not off it & After somedays idea deducted some rupees in my AC for that purpose . When i call idea care they sayed me if your service out of reach or switch off in 48 hour brodcast message would not be deactive. But they did not sayed me before, who is responsible for that???
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 2nd Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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