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Idea Cellular

Idea Cellular — Call connectivity - Complaint ID - C1-[protected]

Address:New Delhi, Delhi, 110020
Website:www.ideacellular.com

Dear Concern, I was ported to Idea Delhi since last 1.5 months and from the day one I am facing N number of issues. Initially I was unable to received calls from Airtel numbers. After so many follow ups it has resolved in 10 days. The very next day vodafone users are unable to call me. They getting same massage that the number you trying is invalid. after five days it has resolved. Again from past fifteen days I am unable to received calls from Airtel ( Other than Delhi). I have called several time to there customer care but still not resolved. Please suggest that what is the procedure to complaint in TRAI or consumer board. Imtiyaz
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
still not resolved
Reply
Dear Concern,

My earlier problem is still not resolved and now I am facing new problem. I am unable to recieve calls from Vodafone no. - [protected] ( Bihar Circle).

I am fed up to chasing idea customer service on day to day basis. They are not even bother to reply on customer calls.

Please intervene.

Regards
Imtiyaz
Reply
Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Still my problem is not resolved. Pathetic service from Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Almost over more than month.. still not resolved...
Reply

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