[Resolved] Idea Cellular — Amount of online recharge debited from my bank account but i have not received the balance yet | |||
Dear Sir/madam, I have an Idea mobile number [protected]. I made a payment for online recharge of Rs. 60/- from My Bank account Internet Banking on 15/09/2016. It was not done. The amount is debited from my Bank account but I didnot received the balance. Today again I made online payment of rs. 100/- through net Banking but didnot got the balance into my account. The Idea Cellular is collecting money from customers also they deduct the balance unnecessarily. Regards Nilesh Manekar Nagpur +[protected] Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Sep 11, 2016 Anuj Badathval's response Dear Sir, My sell no. [protected] idea. Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis. Sep 11, 2016 Anuj Badathval's response Dear Sir, My sell no. [protected] idea. Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis. Sep 11, 2016 Anuj Badathval's response Dear Sir, My sell no. [protected] idea. Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis. Sep 11, 2016 Anuj Badathval's response Dear Sir, My sell no. [protected] idea. Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis. Sep 11, 2016 Anuj Badathval's response Dear Sir, My sell no. [protected] idea. Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis. Verified Support Sep 16, 2016 Idea Cellular Customer Care's response Hi Nilesh, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Yogesh Verified Support Sep 17, 2016 Idea Cellular Customer Care's response Hi Nilesh, As per your telecon with our customer service associate on 17th September 2016 you can write to our email desk at [protected]@idea.adityabirla.com for any concern. For further assistance, you can also visit our website: www.ideacellular.com. Regards, Abhi | |||
 2 Comments | |||
Comments
Hi idea Cellular,
Please track my sim [protected] and my mobile device IMEI No:[protected].
Note: My mobile device theft somebody in these address is Karnataka state, Bangalore city, Marathahalli Bus stop at 9:00am on 7th sep 2016, So please find and intimated to me.
Thanks & Regards,
Srinivass
[protected]
Please track my sim [protected] and my mobile device IMEI No:[protected].
Note: My mobile device theft somebody in these address is Karnataka state, Bangalore city, Marathahalli Bus stop at 9:00am on 7th sep 2016, So please find and intimated to me.
Thanks & Regards,
Srinivass
[protected]
Idea Cellular Customer Care's response, Sep 16, 2016
Verified Support
Hi Srinivas,
We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.
Regards,
Yogesh
We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.
Regards,
Yogesh
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My sell no. [protected] idea.
Pls give me call details for 01.08.2016 to 11.09.2016 for urgent basis.
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh