[Resolved] Idea Cellular — call drop and poor network

[Resolved] Idea Cellular — call drop and poor network

K Kalpesh Dandekar from Ahmedabad, Gujarat

Last 1 and 1/2 months my wife and me are suffering of call drop and poor network. We have raise a complaint with idea but not found any solution. They are closing the case by provide standard answer that they will build a tower in our area, We are also not satisfied with internet access speed. We are really frustrated with the service. I may loose my job due to low speed and call drop and poor n/w Please please please do some thing. Was this information helpful? No (0) Yes (0)
Nov 2, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 02, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our records, we have informed you that network visit has been done at your location, maximum possible optimization done on serving site but no major improvement found in indoor coverage area.We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta
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Comments

Kalpesh Dandekar

from Ahmedabad, Gujarat

Sorry to say but it is now unbearable, for such big company require 1 and half month to built a new site, it is really a not acceptable.

I may loose my job due to this poooooooooooooooooor Network and call drooooooooooooooooop...

If any politician complaints same kind then company will resolve this in one night also by launching a new site.

Idea Cellular Customer Care's response, Oct 3, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta