[Resolved] Idea Cellular — call threatening me that my number could be barred
S
sunbonala
from Mumbai, Maharashtra
The customer care girl called and checked if i had linked my aadhaar number to my idea account. I mentioned that since there is time till 31st march, i will do it. She threatened me saying 'some numbers are getting barred, so do it fast'. When i said how can you bar my number when i have time still for the process to be done, the girl tells me "i don't know all that madam, i had to inform you and i have done. Tomorrow if your number is barred you cannot now say no one had told me. Your wish you do whatever you want'. How can the company threaten me when there is still time for the process? How can they speak to customers so rudely? Why call and disturb and spoil our day?
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Mar 28, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. To help you with your concern, kindly provide us the customer care executive name & number along with the date and time of the call to assist you further.
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