[Resolved]  Idea Cellular — Calls barred

Address:

Bangalore, Karnataka

My idea mobile number is [protected]. I purchased a micro SIM for the same number from the Idea office Malleswaram on 18th Nov 2014 by giving all the required documents and collected the acknowledgement. After a week the incoming and outgoing calls are barred for the reason "documents not submitted". I visited the same Malleswaram office from where I purchased the SIM (which 15Km away for me) 3 times. Each time I get the same answer, we have submitted the documents and will send the email and the problem will be rectified within 3hrs. But even after 6 days the problem is not rectified. I even offered them to take the documents once again and rectify the problem. But they are not ready to do that also. Nearby IDEA outlets are not even ready to listen to the problem and simply redirect to the IDEA office where the SIM is purchased. My alternate mobile number is [protected]