[Resolved] Idea Cellular — Card not activated | |||
I booked New Post paid connection from Idea ... person came from idea collected 350/- an told me that within 3 days card will get activated and they will call me for number selection ... it has been more than 4-5 days no caal received from idea and if i called concern person he is not responding properly... Was this information helpful? | |||
Complaint marked as Resolved
Received phone from idea for address verification then yesterday they did physical verification after that within 4 hrs my new number got activated
Thanks for support Idea Team Idea Cellular customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 06th Feb 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 06th Feb 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Received call from idea they assured me that they will resolve my problem in 2-3 days
Dear Customer,
As per your telecon with our customer service associate on 10th Feb 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 10th Feb 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular