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Idea Cellular

Idea Cellular — Charge without use

Address:Rohtak, Haryana, 124517
Website:www.ideacellular.com

On 29th Dec.2015 i give request to activate net pack of 250/m plan on my idea no.[protected].but they refuse to activate this .they said your mob.no is a corporate number so they did not active this service on my number.after this when i get my next monthly bill they charged me 250 rs in my bill for data pack.i complaint many time to idea but they did not solve my problem.i do not use any 1kb data.when idea activate this service they did not give any information to me by sms or call.i want that 250+taxes waiver for my ac.asap and some action taken against idea.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
pls short out this asap because ur customer care person calling me again and again for pay this 250+BILL.
Reply
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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