Idea Cellular — Charged 1147 without customers knowledge

Address:Ahmedabad, Gujarat, 380007
Website:www.ideacellular.com

I am post paid customer of Idea. Without my knowledge idea added 1147 rs(437 last month and 710 this month) extra on my bill in the name of VAS CHARGES, i never agreed of or asked confirmation of. There simple excuse is that while surfing some pop came on my browser and idea paid that company the amount, without even asking the customer's agreement about it. Is idea now trying to play a BANK here.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We understand your concern and deeply regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information