Idea Cellular — Charged 1147 without customers knowledge
S
Sushant Kumar Suman
from Rajkot, Gujarat
Address:
Ahmedabad, Gujarat, 380007
Website:
www.ideacellular.com
I am post paid customer of Idea. Without my knowledge idea added 1147 rs(437 last month and 710 this month) extra on my bill in the name of VAS CHARGES, i never agreed of or asked confirmation of. There simple excuse is that while surfing some pop came on my browser and idea paid that company the amount, without even asking the customer's agreement about it. Is idea now trying to play a BANK here.
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Idea Cellular customer support has been notified about the posted complaint.
We understand your concern and deeply regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.
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We understand your concern and deeply regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular