[Resolved] Idea Cellular — CHARGING DIALER TONE WITHOUT ANY TELEPHONIC APPROVAL | |||
MY pre-paid IDEA Cellular no is [protected] (pune). on 12 nov'14, there was a promotional call from idea regarding free of charge activation of dialer tone for 3months.on 13th, they sent sms regarding activation of free of charge dialer tone. On the same day, they send a sms regarding charging of Rs. 125 for dialer tone activation for 6 months. I call idea, talk to Mr. Ganesh regarding deactivation of dialer tone and return of Rs. 125. But he refused to do so. I think this is one of the fraudest act for looting customers. Please take strong action Regards Rupon Sinha alternate no [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for VAS has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for VAS has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to inform you that your complaint for VAS has been resolved and refund of Rs.125/- has been credited into your Idea account towards VAS services. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for VAS has been resolved and refund of Rs.125/- has been credited into your Idea account towards VAS services. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular