[Resolved] Idea Cellular — Cheating in 3G billing

Swaroopa Jain

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

The worst 3G ever seen. While activating, they will never say anything reg. proration (if you are activating 3G pack in the mid of month, they will take half amount of pack for billing and they will give half data amount only. So if you think that you have 1GB to use, you will be having only 500MB and they will charge like hell for balance 500MB) and after activating and using the worst network, they will charge you extra for 3G which will be very high than normal pack rate. Don't believe in Customer Care of IDEA. The worst Customer Care Executives so far I have seen/heard.

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Swaroopa Jain

from Bengaluru, Karnataka

Customer care executive will never respond for email requests.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular