[Resolved] Idea Cellular — Cheating in Mobile Data | |||
Hello, I'm using Idea postpaid connection since Jan 2012 and recently I select the mobile data plan in July month. When I'm accessing Internet on my mobile via wifi then also it deduct balance from my mobile data plan. When I call their customer care to complaint about it then they giving me only false commitment. I'm facing this problem from more than one month and calling their customer care executive many times but still they did not solve this problem. Thanks & Regards Aghor Bhadra Singh Mob - +91 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Also, there are a major problem in call service. when we make a call then mostly time it happen that voice does not transmit but call meter is running as well.
Reply
Dear Customer,
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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