[Resolved]  Idea Cellular — cheating offers / information to customers on idea website

Address:	Pune, Maharashtra
Website:	care.ideacellular.com/wps/portal/account/online-recharge

I recharged my prepaid account for rs. 179/- as per idea's website offers. There it is clearly mentioned as "unlimited local/std calls, 1gb internet + 1gb on web recharge". After recharging i tried to call on number [protected]. I got voice message as "is call ke liye aapaka bal kum hai". I immediately called on idea customer care # 12345. I have been told that it is applicable only for mobile calls. I told him that it is not mentioned that it is applicable only for "mobile calls". It is clearly mentioned as "unlimited local/std calls".

The information given on idea's website is clear cheating, it is purposely done to confuse / cheat customers. Actual service/benefits given to customers are not as per their advertisement / official offers.
Many times customers double recharge / recharge again for more amount for std calls.

There are thousands (Millions) of customers cheated and earned money by such mobile service providers.

I request trai to look in such cases and check how many such customer are cheated by giving falls information.

Thanks & regards,
Vilas