[Resolved] Idea Cellular — clarification if feature and roaming charges. | |||
Hi, I have an idea postpaid connection number: [protected] having 349 segment plan. I submit the following for your kind necessary action: I have been charged rs.149/- extra in the name of feature charges for last three months. Additional to that I have been charged for roaming for Rs: 220 when I remember taking an international roaming pack. I really don't understand what this feature charges are. Please revert back my money for the number of months I have been charged for and I look forward to receiving a rectified bill for November month. I am currently in abroad, and please email me on manuj.[protected]@gmail.com or contact me on [protected] Thanks & regards Priya Davra Was this information helpful? | |||
Nov 2, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 02, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta