Idea Cellular — Compaling about billing and data use

Address:

Junagadh, Gujarat

Res.Sir,

My mob. no.[protected] my name is taher kolsawala from junagadh gujarat
I am post paid customer and my plan is 450.00 per month and I clear my all bill in time but this time on dt.14/12/15 my data balance is unused 650 mb which is automatically 00 on dt.15/12/15 not cary forward as per rules and plan when I paid my bill's regularly and this time bill generate Rs.2000.00 up and not inform me about this billing and not remind me over limit I am not used data for internet regularly.

some mistake in my billing so please check and inform in my mob.no. mention above

Thanking you,
Taher Kolsawala
dt.23/12/15