[Resolved]  Idea Cellular — company disallow to activate plan from main balance [protected]

Address:

Kannauj, Uttar Pradesh, 209721

I am the prepaid customer of idea company having [protected] as my number. I have 7999₹ in my prepaid account and want to activate an unlimited data plan (84 days) from main balance. But idea representative deny my request, they have forced me to do this recharge via retailer. Now i am unable to use my hard earned money which is impounded by idea. Please refund my money from prepaid account balance or allow me to recharge via main balance.