[Resolved] Idea Cellular — Company making fool to customers for online recharge | |||||
Idea cellular company making fool to customers for on line recharge-Service Request -1-[protected] Today, I have recharged my Mobile with below pack for 3G Data but after recharge I got SMS your mobile has been recharge with 2G data. To see this SMS, I am very disappointed with IDEA cellular services. I needed urgent 3G data activation for urgent work but I am struggling to making complaints with you and unable to complete my work with 3G data. I think Idea cellular company making fool to customers for on line recharge. Its better I made activated 3G pack with other service provider SIM. Please rectify this issue as soon as possible. Find the attached screen shot for evidence and more details . recharge-Service Request -1-[protected] Idea company closed request without any solution. Please share this so that telecom companies can't ignore any such complaint Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Idea Celluler company are cheater.
Reply
Dear Customer,
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 10th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 10th Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information