[Resolved]  Idea Cellular — Company try to fool consumers by displaying wrong information

Address:

Jamnagar, Gujarat

Dear sir My mobile no is [protected].My problem is described below Problem date:14-Jan-2015 On that day at evening time i required sms pack due to my high usage so i was dial *121# than i was see many options but i cant found what i required so press for more option than i wasnt see again options so i press 10 for more option at this time i was see menu for sms packs i was entered in that option again i was entered in Rs.9 pack that shows me sms charge 10ps per sms for 30 days so i activated that by confirming after that i was got a conformation msg that u will be charged 20ps per sms instead of 10 ps!!! I was shocked by see this after that msg i was think that its may be company mistake so i tried to send msg to my own number but i was charged Rs.1 for single sms instead of 10 ps or 20 ps i was too much shocked now!!! I was charged so for solution i was call in 198 helpline but executive refused my problem told me to go to idea retail shop now i will go to consumer court for claim big amount on company with all proofs.