[Resolved] Idea Cellular — Complain about idea postpaid bill. | |||||
Dear sir, Previously i was the user of idea but after receiving the bill i was shocked. My idea postpaid rental plan was 549 p/m.In this they have to give us 2gb 3g data per month but in my idea application shown 4gb according to that we have used the data, bill generating date is 15th of every month, but on 14th i have seen data remaining was approximate 1gb. After bill generation they have added the extra charge for data uses. 1- i have complain this matter in arya communication (Idea office) in waidhan, singrauli (M. P). They are telling to pay the extra data using bill. 2- after receiving the cell from idea i have paid rs.1026 on 28/4/2016. 3- again idea legal department cell me for remaining bill then i have paid rs.1400 on 09/05/2016. 4- but again i have received the cell from idea [protected] they are telling to pay 1100 and also they scolding me. And telling to pay the bill otherwise we will claim on you. 5- already i have requested by written mail to stop stop services a7 & disconnect the number to idea legal department. But they have not stop. 6- again i have mail to arya communication waidhan for disconnecting the number. So, please look for the matter and i need clam from idea. Regards, Amit sahu +91 [protected] Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 24, 2016 Idea Cellular Customer Care's response Dear Customer, We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 30, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 30th May 2016, we wish to inform you that the matter is being followed up and our concern team will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 03, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 1st June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
3 Comments | |||||
Comments
I am fully upset with Idea services.
Reply
Dear Customer,
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
My no- [protected] or [protected]
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information