[Resolved] Idea Cellular — complaint about recharge 392rs offer

[Resolved] Idea Cellular — complaint about recharge 392rs offer

S Sagar sam from Kakinada, Andhra Pradesh

I got offer for 84 days in idea mobile no for unlimited calling and 1gb data per day on upgrade of phone to 4g. But i got for only 14 days. Idea cheats with me. I wants that idea have to return my balance. It is the worst ever experience by me. I am very hurted by idea Me and my all friends will leave idea if idea not solve my issue +1 photos Was this information helpful? No (0) Yes (0)
Nov 13, 2017 Complaint marked as Resolved thanks to this site finaly my issue was solved idea care person talked with me by email and call and demand for screemshot and etc etc but at last when i try to port my number they contact me and resolve y issue... Idea Cellular customer support has been notified about the posted complaint. Nov 07, 2017 Updated by Sagar sam mailed idea cellular for my issue with attachment but there is no respons from idea ... Verified Support Nov 07, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience. Your concern is in progress you shall hear on the same till 08/11/2017 06:04:00 PM. Regards, Lakshmi. Nov 08, 2017 Updated by Sagar sam Got reply from idea and waiting for resolve... lets see whats happen ... Nov 08, 2017 Updated by Sagar sam now idea care person demnading screen shot with date... how is this possible ?? in android there is no date sawn in statusbar... so o cant provide that and idea say sorry... guys I'm going to join Jio... a better option for this...think...donate 392Rs ... Verified Support Nov 10, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for the trouble caused. As per your telecon with our team, we wish to affirm that your aforesaid concern has been discussed and addressed. Please share the screenshot here from where you done the recharge for further verification. Regards, Lakshmi. Nov 10, 2017 Updated by Sagar sam screenshot Nov 10, 2017 Updated by Sagar sam recharge screenshot Nov 13, 2017 Updated by Sagar sam still waiting for responds... Verified Support Nov 15, 2017 Idea Cellular Customer Care's response Dear Customer, Glad to know that your concern has been resolved. Kindly get back to us in future for further assistance. Regards, Lavina
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